eSmartLife takes user privacy very seriously. This "eSmartLife Privacy Policy" (hereinafter referred to as "this Policy") is intended to explain how eSmartLife will collect, use, store, disclose, transfer your personal information and what rights you have. This policy applies to all services provided to you through eSmartLife, etc., and the functions included in the service (hereinafter collectively referred to as "our products and / or services"). This policy will help you understand the following: 1. How do we collect and use your personal information? 2. How do we use cookies and similar technologies? 3. How do we protect and store your personal information? 4. How do we share, transfer, and publicly disclose your personal information? 5. Your rights 6. How do we deal with the personal information of minors? 7. Revision and update of this policy 8, how to contact us We understand the importance of personal information to you and will do our utmost to protect your personal information. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistency of powers and responsibilities, the principle of clear objectives, the principle of choice and consent, the principle of minimum sufficient use, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. . At the same time, we promise that we will take appropriate security measures to protect your personal information in accordance with the industry's mature security standards. This policy is the basic legal document for your use of our products and / or services. We hope that you carefully read and understand that you have fully understood the contents of this policy before using the eSmartLife service. I hope that you can make appropriate according to your understanding. select. After we update this policy (we will prompt you to update it), your continued use of our products and / or services means that you agree to the content of this policy (including the updated version), and agree to our collection in accordance with this policy, Use, save, disclose, and transfer your information. How we collect and use your personal information Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activity of a particular natural person, either alone or in combination with other information. The personal information involved in this policy includes: basic information (including personal phone number, email address, used for registration); personal device information (including hardware model, device MAC address, operating system type, software list unique device identifier (such as IMEI) /android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc., describing the basic information of the common equipment of the individual), including the video content; Personally sensitive information refers to personal information that, if compromised or modified, adversely affects the subject of personal information, including reputation, physical or mental health, or discriminatory treatment. The personal sensitive information involved in this policy includes: personally identifiable information (including ID card, military officer's card, passport, driver's license, account book); network identification information (including user name, nickname, email address and password related to the above) Other information (including personal phone number, mobile phone number, web browsing history, precise location information); relevant identification; video content containing personal sensitive information. 1. Personal information we collect and use Our products and/or services include core features including eSmartLife cloud-based basic features related to eSmartLife products (such as surveillance video preview, device operation and control, etc.). We may collect, store, and use some information about you to achieve these features. If you do not provide this information, you will not be able to enjoy the products and / or services we provide. Our products and services also include additional features, including value-added services such as cloud storage and phone alerts, message alerts, and device unbundling. If you use these additional features, we will collect personal information based on the additional features you choose to use. If you do not provide this personal information, you can still use the eSmartLife cloud-based basic features related to eSmartLife products, but you The corresponding additional features will not be available. In the course of your use of our products and/or services, we collect information that you provide or use our products and/or services when using our products and/or services as follows. Provide you with our products and / or services, optimize our products and / or services, and secure your account: 1. When you register your account for the use of our products and / or services, we will collect your username, password, email address, mobile phone number and other information. If you otherwise log in to our products and / or services, we will request your personal information from the associated third party, we can still ask for personal information that we request but not available to third parties. If you refuse to provide this information, our products and / or services may not work properly. 2. In addition, we may launch third-party service functions. When you use these features, we will not disclose or disclose your personal information to third-party service providers without your permission. 3. If we need to obtain your personal information outside of the above scenarios, we will re-acquire your express consent and fully explain the application scenario and the content and scope of your relevant information before obtaining your express consent. Second, the rules for the use of your personal information 1. We will use your personal information in accordance with the following rules: 1) We will use the personal information we collect in accordance with the terms of this policy and for the realization of our products and / or service functions. 2. Please note that all personal information provided by you when using our products and / or services will be used by you in the use of our products and / or services unless you delete, refuse to collect through account settings or system settings. We continue to authorize us during the period. We will stop using and delete your personal information when you cancel your account. 3. We will count the use of our products and/or services and may share these statistics with the public or third parties to demonstrate the overall usage trends of our products and/or services. However, these statistics do not contain any of your identifying information. 4. When we display your personal information, we will desensitize your information by including content replacement and anonymity to protect your information. 5. When we want to use your personal information for other purposes not covered by this policy, or for information collected for a specific purpose for other purposes, you will be asked in advance by your initiative to check the form. Agree. 3. You are fully aware that in the following situations, we do not require your authorization to collect and use personal information: 1. Directly related to national security and national defense security; 2. Directly related to public safety, public health, and major public interests; 3. Directly related to criminal investigation, prosecution, trial and judgment execution; 4. It is difficult to obtain the consent of the person for the protection of the personal rights and interests of the subject of personal information or other individuals, such as life and property; 5. The personal information collected is disclosed by the main body of the personal information to the public; 6. Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.; 7. Required to sign a contract according to your requirements; 8. For the maintenance of the safe and stable operation of the products and / or services provided, such as the failure to discover and dispose of products and / or services; 9. Required for legal news reporting; 10. When an academic research institution conducts statistical or academic research based on public interest and provides academic research or description results, the personal information contained in the results is de-identified; 11. Other circumstances as stipulated by laws and regulations. How do we use cookies and similar technologies? First, Cookie Cookies are a mechanism that allows server-side (or scripting) to store and retrieve information on a website or client. When you use an eSmartLife product or service, we will send one or more small data files called cookies on your computer or mobile device. The cookies assigned to you are unique and can only be posted to you by cookies. The web server in the domain reads. Cookies usually contain an identifier, a site name, and some numbers and characters. We use cookie technology to simplify your re-login steps, store your browsing preferences or data in your shopping cart to provide you with shopping preferences, help you optimize your choice and interaction with your ads, and help judge your Login status and account or data security. We are committed to researching cookie information only for the purpose of improving service/product quality and optimizing user experience. We do not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For more information, see AboutCookies.org. You can clear all cookies stored on your computer. Most web browsers will automatically accept cookies, but you can usually modify your browser settings to reject cookies according to your needs. In addition, you can also clear all cookies stored in the software. . However, if you do this, you may need to change the user settings yourself each time you visit the eSmartLife website or software, and the information you have previously recorded will be deleted and may be safe for the services you use. influences. Second, the website beacon and pixel tags In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the email we send to you may contain a click URL that links to the content of our website. If you click on the link, we will track this click to help us understand your product or service preferences and improve customer service. A web beacon is usually a transparent image that is embedded in a website or email. With the pixel tags in the email, we can tell if the email is open. If you don't want your event to be tracked this way, you can unsubscribe from our mailing list at any time. How we protect and save your personal information 1. Protection and security measures for your personal information 1. We will make every reasonable effort to protect your personal information obtained and to protect personal information by a dedicated data security department. To prevent unauthorized access, copying, modification, transmission, loss, destruction, processing or use of personal information by users in an accidental or unauthorized manner, we have taken and will continue to take the following steps to protect your personal information: 1) Our network service adopts encryption technology such as transmission security protocol, and provides browsing service through https and other methods to ensure the security of user data in the transmission process. 2) Encrypt the user's personal information by adopting encryption technology and isolate it through isolation technology. 3) When using personal information, such as personal information display and personal information correlation calculation, we will enhance the security of personal information in use by using various data desensitization technologies including content replacement and encryption desensitization. 4) Establish strict data usage and access systems, use strict data access control and multiple identity authentication technologies to protect personal information and prevent data from being used in violation. We only allow authorized personnel to access personal information and require them to fulfill their confidentiality obligations. 5) Take special data and technical security audits, and set up a number of measures for log auditing and behavioral auditing. 2. Other security measures taken to protect personal information 1) Manage the storage and use of regulated personal information by establishing a data classification and classification system, data security management specifications, and data security development specifications. 2) Establish an information protection professional department and a data security emergency response organization to promote and protect personal information security. 3) Strengthen safety awareness. We also conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. 3. Although the above reasonable and effective measures have been taken and the standards required by relevant laws have been complied with, we still cannot guarantee the security of your personal information when communicating through unsafe channels. Therefore, you should take active measures to ensure the security of personal information, such as: setting up complex passwords, periodically changing account passwords, and not revealing personal information such as your account passwords to others. 4. There is always the risk of various information leakage in the network environment. When an accident or a force majeure causes your information to leak, we will try our best to control the situation and inform you of the cause of the incident, the safety measures we have taken, and you can Relevant situations such as proactive security measures. 5. After the unfortunate incident of personal information security, we will promptly inform you according to the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, you can prevent and reduce Risk advice, remedies for you, etc. At the same time, we will promptly inform you of the incidents by mail, letter, telephone, push notification, etc. When it is difficult to inform the individual information subject one by one, we will issue a notice in a reasonable and effective manner. At the same time, we will report to the appropriate authorities in accordance with the requirements of laws and regulations. Second, the preservation of your personal information We will continue to store your personal information for you while you use eSmartLife products or services. If you cancel your account or voluntarily delete your personal information, we will continue to save your information within 6 months after you cancel your account or delete your personal information in accordance with laws and regulations such as the Cyber Security Law. How do we share, transfer, and publicly disclose your personal information? First, sharing 1. We will not share your personal information with any company, organization or individual other than eSmartLife, except in the following cases: 1) eSmartLife has obtained explicit authorization or consent from you or your guardian; 2) The judicial or administrative agency requires us to disclose it based on legal procedures; 3) eSmartLife filed a lawsuit or arbitration with the user to protect his or her legitimate rights and interests; 4) According to the agreement between you and eSmartLife related service agreement, usage rules, etc.; 5) To protect eSmartLifet and its affiliates, eSmartLife users and public interests from damage, to the extent permitted by laws and regulations; 6) Comply with the relevant agreement between you and other third parties; 7) Use based on academic research. Second, the transfer We will not transfer your personal information to any company, organization or individual except in the following cases: 1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties; 2. In the case of mergers, acquisitions or bankruptcy liquidation, if we are involved in the transfer of personal information, we will continue to be bound by this privacy policy by requiring new companies and organizations that hold your personal information, otherwise we will require the company and organization. Re-seek your consent for authorization. Third, public disclosure We will only publicly disclose your personal information in the following circumstances: 1. After obtaining your explicit consent; 2. Disclosure based on law: We may publicly disclose your personal information in the event of legal, legal, litigation or mandatory requirements of the competent government authorities. Your rights In accordance with China's relevant laws, regulations, standards, and other countries and regions, we guarantee that you exercise the following rights to your personal information: 1. Change the scope of your authorized consent or withdraw your authorization You may change the scope of your authorization to continue collecting personal information or withdraw your authorization by deleting the information, turning off the device features, setting privacy settings on the eSmartLife website or in the software. You can also withdraw all authorizations to continue collecting your personal information by uninstalling the app, etc. Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the service corresponding to the withdrawal of consent or authorization, and will not process your corresponding personal information. . However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously based on your authorization. Second, respond to your request above If you are unable to access, correct or delete your personal information in the manner described above, or if you need to access, correct or delete other personal information that you may have while using our products and/or services, or if you believe that eSmartLife has any violations of laws and regulations Or with your agreement regarding the collection or use of personal information, you can send an email to [eSmartCam@outlook.com] or contact us through other means below this policy. In order to be safe, we may require you to provide a written request or otherwise prove your identity, and we will respond to your request within 30 days of receiving your feedback and verifying your identity. In principle, we do not charge a fee for your reasonable request, but we will charge a certain fee for the repeated requests that exceed the reasonable limit. For those who are unreasonably repetitive, need too much technical means (for example, need to develop new systems or fundamentally change existing practices), pose risks to the legal rights of others, or are very impractical (for example, involving information stored on backup tapes) Request, we may refuse. In the following situations, we will not be able to respond to your request as required by law or regulation: 1) related to national security and national defense security; 2) related to public safety, public health, and major public interests; 3) related to criminal investigation, prosecution, trial and execution of judgments; 4) There is sufficient evidence that you have subjective malice or abuse of rights; 5) Responding to your request will result in serious damage to the legitimate rights and interests of you or other individuals or organizations; 6) involving trade secrets. How do we deal with the personal information of minors? 1. We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should obtain prior written consent from your parent or legal guardian before using our products and / or services. We protect the personal information of minors in accordance with the relevant laws and regulations of the country. 2. For the collection of personal information of a minor through the consent of the parent or legal guardian, we will only use or publicly disclose this information if it is permitted by law, the parent or legal guardian expressly agrees or protects the minor. 3. If we find that we have collected personal information about a minor without the prior consent of a verifiable parent or legal guardian, we will try to delete the data as soon as possible. Revision of this policy We may change this policy in due course. We will not reduce your rights under this policy without your explicit consent. We will post any changes to this policy on this page. For major changes, we will notify you by push notifications, pop-ups, emails, etc. Significant changes referred to in this policy include but are not limited to: 1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way in which personal information is used, etc.; 2. We have undergone major changes in the ownership structure and organizational structure. Such as changes in the owner caused by business adjustments, bankruptcy mergers, etc.; 3. The main objects of personal information sharing, transfer or public disclosure have changed; 4. Significant changes in your rights and forms of participation in the processing of personal information; 5. When we are responsible for handling changes in the personal information security department, contact methods and complaint channels; 6. The personal information security impact assessment report indicates that there is a high risk. How to contact us If you have any questions, comments or suggestions about this policy or your personal information, please contact us by email at [eSmartCam@outlook.com]. We have a personal information protection specialist who can contact you by email at [eSmartCam@outlook.com]. In general, we will respond within thirty days. If you are not satisfied with our response, especially if our personal information handling behavior damages your legal rights, you can also make complaints or reports to the regulatory authorities such as Internet, telecommunications, public security and industry and commerce.