“eSmartCam” Privacy Policy Update date: [2022] year [4] month [24] day Effective Date: [2024] Year [April] [24] Company: Shenzhen ElinkSmart Co., Ltd. App: eSmartCam ‘eSmartCam’ is a tool product about smart cameras developed and operated by Shenzhen ElinkSmart Co., Ltd. (hereinafter referred to as our company). Our company will help you understand how " eSmartCam" will collect, use and store your personal information and what rights you have through the "eSmartCam Privacy Policy" (hereinafter referred to as "this Policy"). This policy applies to all services provided to you through “eSmartCam” and the various functions included in the services (hereinafter collectively referred to as "our products and/or services"). This policy will help you understand the following: 1. How do we collect and use your personal information? 2. How do we protect and store your personal information? 3. How do we share, transfer, and publicly disclose your personal information? 4. Your rights 5. Revision and update of this policy 6. how to contact us We understand the importance of personal information to you and will do our utmost to protect your personal information. We are committed to maintaining your trust in us and to abide by the following principles to protect your personal information: the principle of consistency of powers and responsibilities, the principle of clear objectives, the principle of choice and consent, the principle of least enough, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. . At the same time, we promise that we will take appropriate security measures to protect your personal information in accordance with the industry's mature security standards. This policy is the basic legal document for your use of our products and / or services. We hope that you read and understand that you have fully understood the contents of this policy before using the eSmartCam service. I hope that you can make the appropriate one according to your own understanding. select. After we update this policy (we will prompt you to update it), your continued use of our products and / or services means that you agree to the content of this policy (including the updated version), and agree to collect, in accordance with this policy, Use, save, disclose, and transfer your information. How we collect and use your personal information Personal information refers to all kinds of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. The personal information involved in this policy includes: basic information (including personal phone number, e-mail address, used during registration). We do not collect descriptions such as personal commonly used device information (including hardware model, device MAC address, operating system type, software list unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc.) information on the basic conditions of commonly used equipment). Sensitive personal information refers to personal information that, once leaked or modified, will adversely affect the subject of personal information (including damage to reputation, physical and mental health, or discriminatory treatment, etc.). The personal sensitive information involved in this policy includes: network identification information (including user name, nickname, email address and password related to the foregoing); other information (including personal mobile phone number). 1. Personal information we collect and use Our products and/or services include core features including eSmartCam Cloud-based basic features related to eSmartCam products (such as surveillance video preview, device operation and control, etc.). We may collect, store, and use some information about you to achieve these features. If you do not provide this information, you will not be able to enjoy the products and / or services we offer. Our products and/or services also include some additional features, including cloud storage value-added services, message alerts, etc. If you use these additional functions, we will collect the corresponding personal information according to the additional functions you choose to use. If you do not provide such personal information, you can still use the basic functions related to camera products based on cloud services, but you The corresponding additional functions will not be available. In the course of your use of our products and / or services, we will collect information that you provide when you use our products and / or services or use our products and / or services as follows Provide you with our products and / or services, optimize our products and / or services, and secure your account: 1. When you register your account for the use of our products and / or services, we will collect your username, password, email address, mobile phone number and other information. If you otherwise log in to our products and / or services, we will request your personal information from the associated third party, we can still ask for personal information that we request but not available to third parties. If you refuse to provide this information, our products and / or services may not work properly. 2. When you use the eSmartCam cloud service, you need to bind your camera and other products. We collect the product serial number and product verification code that you bind. This type of information is unique product basic information, and is the basic information that must be collected to bind the product and further provide you with basic services such as previewing and storing video and value-added services. When you use the storage capabilities of the eSmartCam cloud service to store your videos, they are saved on our servers. We store them in encrypted form, and you can delete them at any time. 3. When you purchase products or services from eSmartCam, we also collect your order information, including the order number, the goods or services you purchased, the amount of payment you paid, and the method of payment. We will use this information to determine transactions, payment settlement, complete delivery, check orders for you, provide customer service and after-sales services, and determine if your transaction is abnormal to protect your transactions. 4. When you make a payment, you can choose the payment service provided by eSmartCam's . We do not collect your personal information through the payment function itself, but we need to share your order number and transaction amount information with these payment agencies to enable them to confirm your payment instructions and complete the payment. 5. When you turn on the message alert feature, we will collect a screenshot of the video taken by your camera to push the screenshot to you. You can turn this off with your account settings. 6. When you use some of our value-added services, we need you to fill in the corresponding personal information, so that we can provide you with value-added services. We will only collect your personal information for the purpose of providing value-added services and will only use that personal information collected to provide you with value-added services. For example, when you subscribe to the phone alert service, we need you to fill in the corresponding mobile number so that you can contact you when a message push occurs. 7. In addition, we may launch third-party service functions. When you use these features, we will not disclose or disclose your personal information to third-party service providers without your permission. 8. If we need to obtain your personal information outside of the above scenarios, we will re-acquire your express consent and fully explain the application scenario and the content and scope of your relevant information before obtaining your express consent. Second, the rules for the use of your personal information 1. We will use your personal information in accordance with the following rules: 1) We will use the personal information we collect in accordance with the terms of this policy and for the realization of our products and / or service functions. 2. Please note that all personal information provided by you when using our products and / or services will be used by you in the use of our products and / or services unless you delete, refuse to collect through account settings or system settings. We continue to authorize us during the period. We will stop using and delete your personal information when you cancel your account. 3. We will count the use of our products and / or services, and may share these statistics with the public or third parties to demonstrate the overall use of our products and / or services. However, these statistics do not contain any of your identifying information. 4. When we display your personal information, we will desensitize your information by including content replacement and anonymity to protect your information. 5. When we want to use your personal information for other purposes not covered by this policy, or for information collected for a specific purpose for other purposes, you will be asked in advance by your initiative to check the form. Agree. 3. You are fully aware that in the following cases, we do not need your authorization to collect and use personal information: 1. Directly related to national security and national defense security; 2. Directly related to public safety, public health, and major public interests; 3. Directly related to criminal investigation, prosecution, trial and judgment execution; 4. It is difficult to obtain the consent of the person for the protection of the personal rights and interests of the personal information subject or the life and property of other individuals; 5. The personal information collected is disclosed by the main body of the personal information to the public; 6. Your personal information collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc.; 7. Required to sign a contract according to your requirements; 8. For the maintenance of the safe and stable operation of the products and / or services provided, such as the failure to discover and dispose of products and / or services; 9. Required for legal news reporting; 10. Other circumstances as stipulated by laws and regulations. How do we use cookies and similar technologies? First, Cookie Cookies are a mechanism that allows server-side (or scripting) to store and retrieve information on a website or client. When you use an eSmartCam product or service, we will send one or more small data files called cookies on your computer or mobile device. The cookie assigned to you is unique. It can only be posted to you by cookies. The web server in the domain reads. Cookies usually contain an identifier, a site name, and some numbers and characters. We use cookie technology to simplify your re-login steps, store your browsing preferences or data in your shopping cart to provide you with shopping preferences, help you optimize your choices and interactions with your ads, and help judge your Login status and account or data security. We are committed to researching cookie information only for the purpose of improving service/product quality and optimizing user experience. We do not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies based on your preferences. For more information, see AboutCookies.org. You can clear all cookies stored on your computer. Most web browsers will automatically accept cookies, but you can usually modify your browser settings to reject cookies according to your needs. In addition, you can also clear all cookies stored in the software. . However, if you do this, you may need to change the user settings yourself each time you visit the eSmartCam website or software, and the information you have previously recorded will be deleted and may be safe for the services you use. influences. How we protect and save your personal information 1. Protection and security measures for your personal information 1. We will make every reasonable effort to protect your personal information obtained and to protect personal information by a dedicated data security department. To prevent unauthorized access, copying, modification, transmission, loss, destruction, processing or use of personal information by users in an accidental or unauthorized manner, we have taken and will continue to take the following steps to protect your personal information: 1) Our network service adopts encryption technology such as transmission security protocol, and provides browsing service through https and other methods to ensure the security of user data in the transmission process. 2) Encrypt the user's personal information by adopting encryption technology and isolate it through isolation technology. 3) When using personal information, such as personal information display and personal information correlation calculation, we will enhance the security of personal information in use by using various data desensitization technologies including content replacement and encryption desensitization. 4) Establish strict data usage and access systems, use strict data access control and multiple identity authentication technologies to protect personal information and prevent data from being used in violation. We only allow authorized personnel to access personal information and require them to fulfill their confidentiality obligations. 5) Take special data and technical security audits and set up a number of measures for log auditing and behavioral auditing. 2. Other security measures taken to protect personal information 1) Manage the storage and use of regulated personal information by establishing a data classification and classification system, data security management specifications, and data security development specifications. 2) Establish an information protection professional department and a data security emergency response organization to promote and protect personal information security. 3) Strengthen safety awareness. We also conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. 3. Although the above reasonable and effective measures have been taken and the standards required by relevant laws have been complied with, we still cannot guarantee the security of your personal information when communicating through unsafe channels. Therefore, you should take active measures to ensure the security of personal information, such as: setting up complex passwords, periodically changing account passwords, and not revealing personal information such as your account passwords to others. 4. There is always a risk of various information leakage in the network environment. When an accident or a force majeure causes your information to leak, we will try our best to control the situation and inform you of the cause of the incident, the safety measures we have taken, and you can Relevant situations such as proactive security measures. 5. After the unfortunate incident of personal information security, we will promptly inform you according to the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, you can prevent and reduce Risk advice, remedies for you, etc. At the same time, we will promptly inform you of the relevant events by email, letter, telephone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue a notice in a reasonable and effective manner. At the same time, we will report to the appropriate authorities in accordance with the requirements of laws and regulations. Second, the preservation of your personal information We will continue to store your personal information for you while you use the eSmartCam product or service. If you cancel your account or voluntarily delete your personal information, we will continue to save your information within 6 months after you cancel your account or delete your personal information in accordance with laws and regulations such as the Cyber ​​Security Law. How do we share, transfer, and publicly disclose your personal information? First, sharing 1. We will not share your personal information with any company, organization or individual other than eSmartCam, except in the following cases: 1) eSmartCam has obtained explicit authorization or consent from you or your guardian; 2) The judicial or administrative agency requires us to disclose it based on legal procedures; 3) eSmartCam filed a lawsuit or arbitration with the user to protect its legal rights; 4) According to the agreement between you and eSmartCam related service agreement, usage rules, etc.; 5) To protect eSmartCamt and its affiliates, eSmartCam users and public interests from damage, to the extent permitted by laws and regulations; 6) Comply with the relevant agreement between you and other third parties; 2. In addition, we may share your order information, account information and equipment information with third parties such as partners to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legitimate, legitimate, necessary, specific, and specific purposes, and will only share the personal information necessary to provide the service. Our partners do not have the right to use the shared personal information for any other purpose. Currently, our partners include suppliers of goods or technical services. We may share your personal information with third parties who support our features. This support includes supplying or providing infrastructure technology services, logistics and distribution services, payment services, data processing, and more. The purpose of sharing this information is to enable the core shopping functions of our products and/or services. For example, we must share your order information with the logistics service provider to arrange delivery; or we need to place your order number and order amount with Third-party payment agencies share to realize their confirmation of payment instructions and complete payment; or when you order our value-added services, we need to share your order information or contact information with value-added service providers to provide you with value-added services. Third-party SDK Third party companies Use scenario description Types of personal information shared SDK Privacy Policy